eBilet Polska Sp. z o.o.

eBilet sales point at the Palace of Culture and Science:

Pałac Kultury i Nauki – Main Lobby, Plac Defilad 1

00-901 Warszawa (entrance from Marszałkowska Street)

(22) 122 80 99

fax: (22) 101 39 02


Welcome! Before you write an e-mail or call us, please check whether you can find an answer to your question by clicking FAQ. If the answers included in FAQ are not satisfactory to you, please contact our Client Service Department.

Monday – Friday : 10:00 a.m. – 6:00 p.m.
Saturday: 10:00 a.m. – 3:00 p.m.


In your message please indicate your reservation number and describe your problem in as much detail as possible – it will significantly speed up the answering process.
If you communicate with us by e-mail, please send your e-mail only once and patiently wait for the answer.

Sending the same e-mail more than once or sending it to more than one e -mail address will not speed up the answering process; just the opposite, it will significantly prolong it.

We answer all inquiries successively according to the order of receipt and during the Client Service Department’s opening hours.

Warsaw – sales point of eBilet Polska Sp. z o.o.
The sale point is open from Monday to Friday, 10:00 a.m. – 6:00 p.m.
Address: Pałac Kultury i Nauki – Main Lobby, Plac Defilad 1, 00-901 Warszawa (entrance from Marszałkowska Street)

Mailing address of eBilet Polska Sp. z o.o.:
PGE Narodowy, Al. Ks. J. Poniatowskiego 1 lok. 01.045, 03 – 901 Warszawa

*Hotline: (22) 122 80 99
*Fax: (22) 101 39 02

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